Refund policy

Thank you for shopping with us! Please read our policy carefully before placing an order.

RETURN & REFUND POLICY

1. In-Stock Products

  • In-stock items can be returned within 14 days of delivery if they are unused and in original condition.

  • Refunds will be issued to your original payment method once the return is received and inspected.

  • Customers are responsible for return shipping costs unless the item is defective or damaged.

2. Pre-Order Products

  • Pre-order items are clearly labeled on the product page.

  • Pre-orders are products that are not yet in stock and will ship on or around the estimated shipping date listed.

  • Pre-orders cannot be canceled once placed.

  • Refunds for pre-orders will only be issued if:

    • The product is not delivered within 30 days of the estimated shipping date, or

    • The product is damaged or defective upon delivery.

  • Exchanges are not available for pre-order items, except for defective products.

3. Shipping Locations

  • All products ship only within the United States.

4. How to Request a Refund or Return

  • Contact us at lovetobits.shophere@gmail.com with your order number.

  • We will review your request and guide you through the process.

5. Please Refer to Printful's Return Policy on their site for the Following Products: "ARIRANG Scrunchie" and "ARIRANG Hearts Logo Bucket Hat"

  • Printful only handles returns for defective or damaged items. Any buyer’s remorse or exchanges must be handled through our Shopify store policy.